usenetxp Trouble shooting guide

I have an issue other than on this page, what do I do?

I have downloaded a bunch of files that are ending in numerical sequence .001 .002 .003 etcra, how do i turn them into a file?

How many ports should I use for my usenetxp service?

I have installed and configured altbinz now what?

What other software do i need to maximise the use usenetxp service?

I can't connect to the service!

I have an issue other than on this page, what do I do?

Contact us and we will see if this is an issue we can help you with. Trouble shooting covers common issues for people new to the service.

I have downloaded a bunch of files that are ending in numerical sequence .001 .002 .003 etcra, how do i turn them into a file?

This requires the use of a par2 file, if you have the par2 file that comes with the set open the file with quick par and it will allow you to extract it too a single file.

Alternately, you may have some rar files, rar files are the standard for compressing large files on usenet servers.

How many ports should I use for my usenetxp service?

We recommend that you add connections one at a time noting the increase in speed each time you add a port. Please note you will often find that adding too many ports will result in a reduction of speed as your link gets congested.

I have installed and configured altbinz now what?

Once altbinz is installed, click on the hourglass icon next to NZBindex and try a search, once you have some results right click on the results and choose Add to queue now click on the connect Icon in the main toolbar and it will start downloading. Click on the Download Queue icon on the secondary toolbar to view the progress of your download Alternately, search and download some nzb files from iwantmy.usenetxp.com

What other software do i need to maximise the use usenetxp service?

Recommended downloads

net meter monitors your network speed, allow you to fine tune your speed.

quickpar allows you to repair files that may be damaged

winrar allows you to extract rar archives

I can't connect to the service!

Trouble shooting a bad connection

Things to start with:

Check your machine for virus/spyware.

Turn off virus protection for email/nntp/newsgroups.

Turn off firewall software.

Try your connection.

ping news.usenetxp.com

(If you don't know how to ping, press windows key + r and you will get a prompt, type cmd and press enter, then type commands and press enter to execute)

Ping should return a

Pinging news.usenetxp.com [69.16.176.253] with 32 bytes of data:


Reply from 69.16.176.253: bytes=32 time=463ms TTL=46

Reply from 69.16.176.253: bytes=32 time=359ms TTL=46

Reply from 69.16.176.253: bytes=32 time=358ms TTL=46

Reply from 69.16.176.253: bytes=32 time=358ms TTL=46


Ping statistics for 69.16.176.253:

    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 358ms, Maximum = 463ms, Average = 384ms

next command to try is telnet usenetxp.com 119

a black window should appear with the 200 welcome message type quit to see a goodbye message

Once you have completed this contact us with the results, you may also need to contact your ISP to lodge a ticket if necessary